Wholesale
Return Policy

Here at Scripts Wholesale we strive for the best possible customer service possible, therefore our return policy is as follows:

  1. In the event of seller error the customer has 48 hours from delivery receipt to report any issues.
    After 48 hours products will be subject to a 20% restocking fee and shipping fee. Products will be subject to an additional 10% restocking fee for every week after.
  2. Any return for a reason other than seller error the product will be subject to a 20% restocking and shipping fee.
    Products will be subject to an additional 10% restocking fee for every week after.
  3. All returns must have an approved return authorization form for the return to be processed.
  4. Returns without an approved return authorization form will not be credited.
  5. Repackaged or open products are not eligible for return or reimbursement.
  6. The value of credit given will be for either the purchase value or the market value, whichever amount is lower at the time of return.
  7. Items with stickers, price marks of knife cuts are not eligible for return or reimbursement.
  8. No returns on refrigerated products, close out inventory or special deals.
  9. No returns on any product that was specially ordered for a customer.
  10. No returns for any product that is indicated non-returnable on the invoice.
  11. Products that expire within 6 months is deemed short dated and is not eligible for return.
  12. Returned merchandise damaged in transit by the customer’s carrier will not be reimbursed.
  13. All returns are at the discretion of the sales representative’s manager.
  14. All credits will be issued in the form of a credit memo, no checks will be mailed.

 

Download our return policy here